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Small Changes, Big Impact: Sensory-Friendly Hours Return

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We love being part of a team that can help create a culture where everyone feels they belong. Belonging looks different for each person, but when we listen and value everyone’s perspectives, thoughtful change can happen. 

Earlier this year, we took a step in making shopping in our stores more inclusive for those with sensory disabilities by taking measures to create a less stimulating environment for a couple hours each Saturday. During the back-to-school season, we changed the TV walls to a static image, turned off the radio and lowered the lights where possible. The feedback of the pilot program was overwhelmingly positive. These changes may have seemed small to some, but for others they transformed the shopping experience. Our biggest piece of feedback? Keep it going! 

We’re excited to share we are bringing back sensory-friendly hours from 8 a.m. to 10 a.m. local time, not only on Saturdays, but every day at all Walmart U.S. and Puerto Rico stores, beginning Nov. 10, with no planned end date. During these hours, we hope our customers and associates will find the stores to be a little easier on the eyes and ears. These changes are thanks to those who shared their feedback on how their stores could help them feel like they belong. 



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